• 90 days limited warranty for bounce house and water slides.
  • Buyer needs to send photos of the problem of defective areas by email at yard.alex@bouncehouse.cn. Please advise order number and name for checking.
  • We will give our determination or solution by email within 24 hours after a careful inspection by our professional staffs.
  • If a replacement is really necessary, you will receive an instruction for placement at no cost.
  • One-year limited warranty for blower from manufacturer.
  • Please follow instructions to reset or change a different outlet or restart the blower.
  • If the blower still doesn’t work, we will send the instruction for placement at no cost.
  • Please email us at yard.alex@bouncehouse.cn including your order number and name.


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